Medicare

General public inquiries

Phone
132 011*
 (local call rate)—24 hours, seven days a week

Mail
Medicare Australia
GPO Box 9822
in your capital city

Email
medicare@medicareaustralia.gov.au

Pharmaceutical Benefits Scheme

PBS general inquiries (operated by the Department of Health and Ageing)

Phone
1800 020 613
(free call)

Mail
Pharmaceutical Benefits Scheme
GPO Box 9826
in your capital city

Email
pbs@medicareaustralia.gov.au

 

Australian Childhood Immunisation Register

ACIR public enquiries

Phone
1800 653 809
(free call)

Email
acir@medicareaustralia.gov.au

 

General inquiries

National Office (switchboard)

Phone
02 6124 6333
(within Australia)
+61 2 6124 6333
(outside Australia)

Fax
02 6124 6222
(within Australia)
+61 2 6124 6222
(outside Australia)

Street address
Medicare Australia
134 Reed Street North
Greenway ACT 2900

Mail
Medicare Australia
PO Box 1001
Tuggeranong DC ACT 2901

Email
info@medicareaustralia.gov.au

National Bowel Cancer Screening
1800 118 868

Medicare Levy Exemption
1300 300 271

MAAP – Hotline/Claim Enquiry
1300 131 102

Fraud Hotline
1800 202 011

Incentive Programs
1800 222 032

Complaints and Feedback Line
1800 465 717

 

Privacy enquiries

Mail
Privacy and Information Release Section
Medicare Australia
PO Box 1001
Tuggeranong DC ACT 2901

Email
privacy@medicareaustralia.gov.au

Online Services

For general enquiries or technical issues regarding Online Services call 132 011*

To provide feedback or offer suggestions about Online Services, go to the feedback page.

If you suspect any unathorised access or fraudulent activity on your Online Services account, call the Fraud Hotline on 1800 202 011**.

Online Services contact details are for members of the public only.Providers should refer to http://www.medicareaustralia.gov.au/provider/contact.jsp Contacts for health professionals.

OUR VISION

“We support the Aboriginal community towards a better tomorrow.
Our focus is to work alongside you to create generational health change.”

OUR LOCATIONS

ALBURY

664 Daniel St

WANGARATTA

86-90 Rowan Street

WODONGA

Trotman Building

Level 4 111-113 Hume Street